As a salon and spa owner, we hear it all! From "I got a flat" to "I forgot" to "I can't talk to people"--in this session, Krystine shares how we as salon & spa owners can have difficult conversations and still be confident enough to lead our teams. Whether you are hiring, firing or just having a general difficult moment with our team, this class will give you the tools you need to overcome insecurity and still not be shaken emotionally and financially. 

PRACTICAL APPLICATION: You'll learn: 

-Green flags to hire your ideal team

-Red flags to fire the bad apples

-The 3 Point System to have difficult conversations that make a difference

-What you can and cannot do when dealing with employees

& more!